Return Policy


Our 15-day return policy gives you plenty of time to consider your purchase. That’s why you can be sure you made the right decision.
If for any reason you are not satisfied you can return any item, without custom engraving and in its original condition, within 15 days of the date of shipment for a refund or an exchange. It’s that simple.
Our Return Process
Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been altered, resized (by a jeweler other than King Jewelers), or damaged in any way cannot be accepted for return. Engraved jewelry, watch, and gift items (not including wedding rings) may not be returned. Engraved wedding rings may be returned, however, the engraving fee is non-refundable. Returns with no King Jewelers return code, and packages that are improperly packaged or uninsured will be refused receipt.
How To Prepare A Return
To return a watch, accessory, or jewelry item to King Jewelers, follow our three step process:
1.     Your Return Authorization Code. Call 877-896-5464 (KING) and you will be given a Return Authorization Code. Write this code on the return sticker found at the bottom of your original invoice. Affix the sticker to the outside of the box you are returning.
2.     Package Your Return. Include all original packaging and collateral material. If your item was delivered with a diamond certificate and that certificate is not returned, you may be liable for the $250 replacement cost. For security reasons, do not write King Jewelers anywhere on the outside of the box.
3.     Insure Your Package. On your invoice, if the price of the item you’re returning is listed as:

  • Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.*
  • More than $500: Ship your package via US Postal Service Registered Mail™, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached King Jewelers.* (FedEx® and UPS® will not insure merchandise over $500.)
  • More than $25,000: High value returns often require special arrangements. We recommend contacting a King Jeweler’s Consultant to receive assistance and suggested methods to return your purchase.

You must follow these instructions exactly. Failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at returns@kings1912.com.
* Neither King Jewelers nor www.Kings1912.com will not be responsible for loss or damage of return shipments.

Shipping Policies

King Jewelers orders are shipped with the reliability and accountability of FedEx or USPS shipping.

Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.
When will your order be processed?
To help you plan when to expect your order, you’ll receive a confirmation email of your order and expected arrival date.
∙ If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
∙ If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Shipping to alternate addresses
If you will not be home to sign for your order, King Jewelers can ship your order to your place of work, or another more convenient destination. As a security precaution to protect our customers against fraud, when you order merchandise priced $1000 or more to be delivered to a destination other than your billing address, we will confirm that your credit card or financing company has this alternate shipping address on file. To help expedite your order, simply call your issuing bank and provide them with your alternate shipping address.
If you cannot be available, or have someone else available to sign for your package, you can have it shipped to your local FedEx location so that you can sign for and pick it up at your leisure. Find the FedEx location nearest you.
Delivery Details
Your order delivery method is determined by the price of your order (before tax). You’ll find your method of free shipping listed on the Shipping Information page within the shopping basket. If you are offered free FedEx 2Day® delivery, we provide the option to expedite your order with a faster shipping method for a small fee.
Shipping Options
All orders are insured and shipped free via FedEx Priority Overnight or FedEx 2Day delivery service.
∙ Following shipment, orders arrive in one or two business days (Monday through Friday).
∙ King Jewelers will only ship to a street address, not a P.O. Box address.
Signatures are required for all deliveries.
For more information regarding King Jewelers and www.Kings1912.com, please send an e-mail to info@kings1912.com

Privacy Policy

King Jewelers is committed to your privacy and the security of the information you provide to us during your visit to our site. We encourage you to review our policies below which are designed to ensure your privacy and comfort while visiting our Web site and to keep yourself informed of any changes.
Automatic Collection of Information
To help serve our visitors better in the future and to enhance our visitors’ experience in visiting our site, our Web server automatically recognizes and records certain information, including a visitor’s domain name (but not the visitor’s e-mail address), the IP address of the visitor’s computer accessing our Web site, and the types of browser and platform that the visitor uses to access our Web site.
IP Addresses
IP addresses are used every time that you connect to the Internet. Computers on the network use your IP address to identify your computer so that data, such as the Web pages you request, can be sent to you. Our Web server automatically gathers IP addresses. We do not use visitors’ IP addresses to attempt to identify their personal information.
System Information
System information includes time and date, type of Web browser being used, the operating system or platform and processor speed of a computer. Web browsers send this information automatically when they are connected to a Web site. This information may be stored and used for statistical purposes. We do not use this information to attempt to identify a visitor’s personal information.
Cookies
Cookies are small pieces of data sent from our Web server to our visitors’ Web browser. We use cookies to allow our visitors to navigate our Web site and to make the use of our Web site more convenient. For example, cookies are used to allow visitors to navigate from one Web page on our site to another and to return to the Web page that they accessed previously.
We do not use cookies to record a visitor’s session information or to collect personally identifiable information about our visitors.
Ad servers
Ad serving services use a technology to place advertisements on Web sites based on the browsing habits of visitors to other Web sites. We do not use ad server technologies or ad serving technology companies for any purpose.
Referrer Logging
A referrer is the information passed along by a Web browser that references the Web URL that a visitor to Web site linked from. Our Web server automatically gathers this information. We use this information for statistical analysis. We do not use this information to attempt to identify your personal information
Visitor Names, E-mail Addresses and Other Visitor-Keyed Information
For visitors to communicate with us and for us to act on visitor requests that are made as a part of these communications, certain personally identifiable information that is key-entered by our visitors is used for purposes of these transactions.
For example, for visitors to contact us with regard to any questions that they may have about any of our products, our store catalog, our products or our special events, visitors are required to enter their first and last names and e-mail addresses. By providing us with this information, our customer service representatives can communicate with visitors to respond their inquiry.
For visitors to respond to an invitation on our Web site to attend a particular event, visitors are required to enter their first and last names, mailing addresses, telephone numbers and the number of persons in the visitors’ party who wish to attend the event.
To sign up to receive our mailings and other communications, visitors are required to enter their first and last names, their mailing addresses, their telephone numbers, and their e-mail addresses. Visitors may also enter certain additional information, such as their corporate affiliations, their fax numbers and their corporate Web site addresses. The information is requested solely for the purpose of our communicating with those visitors requesting such information.
This information is used only for those purposes for which it was provided. We do not share this information with third parties. We do use e-mail addresses and/or mailing addresses to communicate with our visitors regarding our products and services and our special events that may be of interest to them. If we do send you such marketing communications, you have the opportunity to opt of receiving such information in the future.
Visitors’ telephone numbers, where provided, are used for our customer service representatives to contact them with regard to requests that they have made online or their satisfaction with our services. Your participation is voluntary and you may opt out at any time.
Our visitors also have the opportunity to update or to correct any inaccuracies in their contact information.
Children’s Online Privacy
Our site is not directed or marketed to persons under the age of 18. We do not intentionally collect or store information on children. We ask that children not submit information to us without the consent of a parent or guardian.
Security
We make reasonable efforts to keep information that our visitors provide us secure. Information stored on our database is protected using database security technologies and procedures to prevent access by unauthorized employees or third parties.
Links to Other Sites
Our Web site includes hyperlinks to sites maintained or controlled by our suppliers and other third parties. We are not responsible for and do not routinely screen, approve, review, or endorse the contents of or use of any of the products or services. We advise you to review the individual privacy policies of the respective sites.
For more information regarding the privacy policy of King Jewelers and Kings1912.com, please send an e-mail to info@kings1912.com or call a King Jewelers consultant at 877-896-5464 (KING).

Terms & Conditions

By using this Web site, you signify that you have read these terms and agree to be bound by and comply with them. We reserve the right to modify these terms at any time by publishing the modified terms online at this Web site. By continuing to access this site after such modifications are published, you signify your agreement to be bound by and comply with the terms as modified. We encourage you to review our Terms of Use when visiting our Web site to familiarize yourself with them and to keep yourself informed of any changes.
Site Security and Lawful Use
You may use our site for lawful purposes only. You may not attempt to use or distribute tools designed for compromising security or take any action to compromise the security of this site.
Copyright and Trademark Ownership
All contents are protected by U.S. and international copyright, © 1984 Scott King, Inc. doing business as King Jewelers or its suppliers and their affiliates. All rights reserved.
King Jewelers is a trademark of Scott King, Inc. doing business as King Jewelers. King Jewelers reserves all of its rights with regard to this and any other King Jewelers trademarks appearing on this Web site. This site may also contain trade names and trademarks of other companies that are the property of their respective owners and product images, styles and designs of its suppliers that are protected by U.S. and international copyright laws.
Site Use
Your use of the information provided on this Web site is for informational, personal, and noncommercial purposes only. You may not modify any portion of the content of this site. You do not have permission to copy the design elements, look and feel, or layout of the Web site. These elements are also protected by copyright law, and may not be copied or imitated in any manner. You do not have permission to copy or distribute the graphics contained in this Web site either in conjunction with or separately from their accompanying text. No right, title or interest is conferred by the use or display of this Web site or any of its elements or the content that it contains.
Product Images
Product images are made available to King Jewelers by and are the property of its respective suppliers. The products may appear to be larger or smaller than their actual size depending on the monitor on which the product images are displayed. Some product images have been enlarged to show detail. The colors of product images displayed may also vary from the actual size of the product depending on the monitor on which they are displayed.
Disclaimer of Warranties and Liability
This site is provided by King Jewelers on an “as is” basis. You acknowledge that you use this site at your own risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. King Jewelers makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, or materials included on this site. To the fullest extent permissible by applicable law, King Jewelers disclaims all warranties, express or implied. These services and information are provided without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness of use for a particular purpose, and non-infringement. King Jewelers will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Indemnification
You agree to indemnify and hold King Jewelers, its suppliers and its service providers and their affiliates harmless from any claims, losses, or damages, including legal fees, resulting from your violation of these terms, and to fully cooperate in the defense of any such claims. Without limitation, you agree to defend us from any and all claims, actions or demands brought by or against us alleging with respect to you infringement or misappropriation of any intellectual property rights. You also agree to indemnify us from and against all damages, costs, and fees awarded in favor of third parties, and you to indemnify and hold us harmless against any and all claims, demands, liabilities, losses, damages, expenses and costs (including reasonable attorneys fees) (collectively, “Losses”) suffered by us which Losses result from or arise out of these claims.
Choice of Law and Forum Selection
You agree that any dispute arising out of or relating to these terms or any content of this site, including, but not limited to, copies and republication thereof, whether based in contract, tort, statute or other law, will be governed by the laws of the State of Florida, excluding its conflicts of law provisions. You further consent to the personal jurisdiction of and exclusive venue in the federal and state courts located in and/or serving Dade County, Florida, as the sole legal forum for any such dispute.
This site is owned by, and in conjunction with its third party service providers, operated by Scott King, Inc. doing business as King Jewelers, 18265 Biscayne Blvd, Aventura, FL, 33160.
For more information regarding the terms & conditions of King Jeweler’s and Kings1912.com, please send an e-mail to info@kings1912.com.

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