Terms & Conditions

RETURN POLICY

Refunds & Exchanges

Our 30-day return policy gives you plenty of time to consider your purchase. That’s why you can be sure you made the right decision.

Orders with discounts equal to or exceeding 25% are deemed final sale.

If for any reason you are not satisfied you can return any item, without custom engraving and in its original condition, within 30 days of the date of shipment for a refund or an exchange. It’s that simple.

Merchandise must be in original condition, in original boxes, with all original paperwork. Special orders, custom designs, or altered merchandise shall not be subject to refunds, credit, or exchanges. They shall be deemed final sale. After 30 days, any exceptions to the above stated is at the sole discretion of King Jewelers.

The cost of returning any item will be incurred by the customer except in the event that the wrong item is shipped, or merchandise is received in a damaged or defective state.

* 30-day return policy only applies to online purchases.